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Key Essentials Concierge

Services

Key Essentials gives out-of-town and busy local owners one accountable contact for STR operations, property care, emergency turnovers, repairs, inspections, and project oversight.

ONGOING STR OPERATIONS

Keep guests, turnovers, supplies, and property issues connected.

Support can be tailored to the property instead of forcing every owner into the same management package.

01

STR Co-Hosting & Guest Support

Guest messaging, reservation support, check-in guidance, issue response, review monitoring, claim documentation, and regular owner communication.

  • Timely guest support
  • Clear owner updates
  • Issue and claim documentation
02

Scheduled Turnovers & Quality Control

Cleaning coordination, turnover scheduling, post-clean inspections, supply verification, damage documentation, and follow-up when something is missed.

  • Property-specific turnover standards
  • Final-condition checks
  • Supply and damage reporting

SAME-WEEK EMERGENCY SUPPORT • AVAILABILITY BASED

Last-Minute STR Turnover Rescue

A cleaner cancellation, rough checkout, or delayed departure can put the next check-in and review at risk. When scheduling and travel allow, Key Essentials can step in for a guest-ready reset.

  • Bathrooms, kitchen, floors, dusting, and pet-hair removal
  • Restocking, final quality-control check, and damage documentation
  • Honest timing updates before the check-in is already late

Request Turnover Rescue

$275 minimumUp to 2 bed / 2 bath
$375–$450Most 3 bed / 3 bath homes
$550+Larger homes or deep resets

Final pricing depends on condition, location, linen volume, supplies, and time before check-in.

PROPERTY CARE & PROJECT OVERSIGHT

Local follow-through for work an owner cannot manage from a distance.

Each scope is defined around the property, the owner’s priorities, and the level of oversight required.

03

Maintenance & Vendor Coordination

Vendor sourcing, scheduling, access, estimate review, repair tracking, photo updates, and completion checks.

04

Property Rehab & Project Oversight

Scope support, contractor coordination, materials and deliveries, site visits, progress documentation, and owner updates.

05

Inspections, Restocking & Owner Arrivals

Scheduled property checks, supply inventory, weather preparation, owner-arrival setup, delivery oversight, and custom local requests.

ONE-TIME STR REVIEW

Find correctable weaknesses before spending more on discounts or ads.

The audit reviews response times, communication, reviews, scores, image quality, listing completeness, update frequency, booking friction, and other measurable owner-controlled details tied to long-term sustainability and profit.

View the STR Audit

$247flat-fee listing auditWritten findings and a prioritized action list

WAYS TO WORK TOGETHER

Choose the level of support the property actually needs.

Ongoing operations

Recurring STR guest and property support.

Focused property support

Scheduled or as-needed oversight for a defined scope.

One-time review

A $247 STR listing and performance audit.

Rates are based on property size, service frequency, travel, and responsibility. Cleaning, repairs, supplies, and outside vendor charges are separate.

Not sure which service fits?

Start with the property, the current problem, and what you want taken off your plate.

Request a Property Review